The first element of fun is being clean and safe.
At Altitude Trampoline Park Concord, we have always put our guests’ safety and well-being first. In the wake of the coronavirus pandemic, we are raising the bar for your health even higher by implementing a revolutionary cleanliness certification program called C3 (Caring through Cleanliness and Certification).
So what is C3?
- Full-park cleanliness program
- Cleaning products that are consistent with CDC guidelines
- Executed by trained and certified staff
- Extensive cleaning protocols before, during and after hours
- Audited by EcoSure – our health and safety evaluation partner
How we are adjusting the operations in our stores
New C3 Cleaning Protocols
We have dedicated C3 team members assigned to consistently cleaning and disinfecting high touch surfaces throughout the day.
We have added disinfectant cleaning stations for guests use throughout the park.
We have increased the location and number of hand sanitizer stations available for use throughout the park.
Social Distancing Changes
We are increasing social distancing awareness through signage and new operating procedures. We have separated tables and removed chairs [where applicable] to allow more distance between our guests.
We have implemented crowd control measures that limit the capacity of guests in the park. NOTE: Please reserve your jump pass online to secure your timeslot.
Passes available for purchase will include 60 min, 90 min, and 120 min jump passes. We encourage customers to purchase jump passes online before coming to the park.
Team Member Safety
We are making face masks and gloves available to team members to protect them during their shift.
Park Cleanliness Audits
Altitude Park has partnered with EcoSure in auditing our park cleanliness. EcoSure is a leader in health and safety evaluations and will be independently auditing our park.